SATA undertakes to respect the confidentiality of your data in accordance with the applicable laws on data protection and privacy. These terms (“the Terms”) apply to all information concerning you that is collected and used by SATA, its subsidiaries and affiliated companies through our online products and services. These Terms cover all personal information collected when you access or use the website skipass.alpedhuez.com or any other online service or mobile application, when you create an account or make an online purchase, when you subscribe to receive newsletters from us, or when you participate in games or events organised by SATA (collectively, the “Services”).
By accessing the Website, using the Services or providing us with personal information by any other means, you give your consent and agree to the Terms described below.
I. DATA COLLECTION BY SATA
Your personal data is processed electronically for the purpose of managing your personal account. It may also be used for statistical studies, monitoring the quality of our Services and, subject to your prior consent, for marketing purposes.
This personal information may be collected when you use the Services, either when you voluntarily provide it (online purchase, newsletter subscription, loyalty programme, satisfaction survey or other), or automatically (for example, when your web browser accesses our Website, we obtain certain personal information such as your IP address, country of origin, the type of browser you use, and the page you visited before accessing our Website).
II. YOUR RIGHTS
In accordance with the provisions of the French Data Protection Act of 6 January 1978 on data processing, files and freedoms, you have the right to access, rectify, and object to the processing of your personal data by sending a letter to: Société d’Aménagement Touristique de l’Alpe d’Huez et des Grandes Rousses, rue du Pic Blanc – BP 54, 38750 ALPE D’HUEZ, France, or by sending an email to: sav@sataski.com.
III. SECURITY
We take all necessary technical and organisational security measures to prevent and minimise risks related to the provision of your personal data. These measures include, where applicable, the use of firewalls, secure server installation, implementation of appropriate access rights management systems and processes, careful selection of tools, and any other measures necessary to ensure adequate protection of your personal data against unauthorised use or disclosure. For online transactions, we use standard security measures, such as those available via Secure Sockets Layer (SSL), to protect the confidentiality and security of online transactions.
However, security breaches and errors may occur, and we cannot guarantee the complete security of personal information. Except for financial transactions, you should be aware that the Website is not encrypted. You should also be aware that phishing is a common practice, as well as website hacking or the existence of fake websites, for which we cannot be held responsible.
IV. PLACEMENT AND MANAGEMENT OF COOKIES
The Website automatically places “cookies” on your computer.
What is a cookie?
Cookies are small data files that store information about your computer for a website.
Why do websites use cookies?
Web pages have no memory. When a user navigates from page to page on the same website, they are not recognised as the same person across these pages. Cookies allow the website to recognise the user’s browser. They are mainly used to remember the user’s choices and preferences (for example, language or currency) or to recognise the user when they return to the same site.
What are cookies used for?
These cookies record your navigation on the Website and store information you enter during your visit (pages viewed, date and time of access, forms completed, etc.), allowing us to compile statistics and retain information related to forms you have completed on the Website.
How does the Website Publisher use cookies?
When a user connects to the Website, the Publisher may install various technical and mandatory cookies on the user’s device, enabling the browser to be recognised for the duration of the cookie’s validity. These cookies are used for:
Order processing: These cookies are essential for the proper functioning of our website, such as online bookings. Without these cookies, you would not be able to make reservations online, as the site would forget information already provided during the booking process.
Functionality purposes: These cookies allow us to remember your choices (such as username, selected language, or region) and offer you optimised and personalised features.
Session cookies (stored for 20 minutes) include:
Shopping cart contents
User data (name, surname, email, address, etc.)
Access rights
Cookies stored in the user’s browser include:
1 cookie to indicate that the user has accepted cookies (the banner at the bottom of the screen). Duration: 1 day
1 cookie to validate automatic redirection to the mobile version. Duration: 1 day
1 cookie to notify that the user has seen the advertising popup displayed on site opening. Duration: variable, set by the Publisher
How to manage cookies:
You can refuse the storage of these cookies by configuring your browser as follows:
Mozilla Firefox™:
Menu « Tools » > « Options » > « Privacy » > « Cookies » – select your preferred optionsMicrosoft Internet Explorer™:
Menu « Tools » > « Internet Options » > « Privacy » – adjust the privacy level using the sliderGoogle Chrome™:
Menu « Edit » > « Preferences » > « Personal Data » > « Cookies »Safari™ (mobile):
Menu « Edit » > « Preferences » > « Personal Data » > « Cookies »Opera™:
Menu « Preferences » > « Advanced » > « Cookies » – choose whether to accept all cookies, only from the visited site, or never accept cookies
For more detailed instructions, please consult your browser’s help menu.
V. THIRD-PARTY AND SOCIAL MEDIA COOKIES
Some of SATA’s partner companies may place cookies from certain areas accessible on the Website. The issuance and use of these cookies are subject to the privacy policies of these companies.
In addition, we may include on the Website third-party applications that allow you to share Website content with others or to notify others of your visit or opinion regarding content on the Website. This includes, in particular, “Share” and “Like” buttons from social networks such as Facebook, Twitter, etc.
We encourage you to consult the privacy policies of these social networks to understand the purposes for which they use the browsing information they may collect through these sharing features, including for advertising purposes. These policies should allow you to exercise your choices with these social networks, including by adjusting the settings of your individual accounts.
Google Analytics:
We use cookies provided by Google Analytics to evaluate the effectiveness of our website and understand how visitors use it. This information helps us identify which pages are most attractive, which products interest our customers most, and which types of offers they prefer. Although Google Analytics records this information on our behalf, we control how the data is used. If you do not wish to contribute to improving our website, products, offers, and marketing strategy, you can disable this analytics tool by clicking the following link: https://tools.google.com/dlpage/gaoptout
VI. USE OF LOCATION DATA
When you access the Website via a mobile device, you may be asked to provide your location so that we can offer the most accurate information possible. We do not share this location with third parties. If you do not wish to share this information, you can disable the use of location services at any time in the application settings.
VII. CHANGES TO THE TERMS
These Terms replace any previously provided information regarding our personal data practices. They are not intended to replace any other agreement or terms you may have with us, particularly when making a purchase. We reserve the right to modify these Terms at any time.
